With Today’s Messy Supply Chains, Delivering Value Goes Beyond Cost

Executives are putting a premium on predictability. That means successful suppliers are proactive and flexible — and don’t underestimate the value of being good to work with.

Key Highlights

  • Over 70% of CEOs are willing to pay at least 10% more for supply chain resilience, with an average premium of 17%.
  • GM's $4.5 billion stockpile financing exemplifies proactive investment in supply chain continuity amid disruptions.
  • Strong supplier relationships, flexible contracts and automation are key to managing costs and risks during uncertain times.
  • Building collaborative partnerships and streamlining operations can enhance supply chain value and responsiveness.
  • Proactive, flexible strategies are essential as geopolitical tensions and trade uncertainties continue to impact global supply chains.

How much is having a secure supply chain worth to your leadership team?

After a series of shocks this decade, over 500 large-company CEOs recently gave consulting firm Proxima a clear answer: “Quite a bit.”

More than 70% of the executives polled by Proxima said they’d be willing to pay an extra 10% or more to suppliers if it means greater resilience and certainty. The average premium they’re prepared to pay was more than 17%, and one in three said they’d be willing to pony up an additional 20% or more.

“That alone tells you where [resilience] sits on the board agenda,” Proxima analysts said of the 17% figure.

As we wrote about the supply-chain environment early this summer, conditions have devolved from “a few seasons of temporary detours and uncertainty to becoming a permanent feature.” And even if the questions from the Proxima team are in many ways hypothetical and oversimplify buyer-supplier dynamics, the firm’s research does reflect the added energy being directed to supply chains.

In practice, few boards or management teams will go along with big hikes in spending on a large part of their companies’ cost bases. And even fewer suppliers will read Proxima’s study and think, “Oh, they’re willing to pay more? Well, then let’s pad our margins, shall we.” That wouldn’t exactly be business-savvy.

Still, one of the biggest names in industry recently made headlines by saying that it will, in fact, pay more for some added peace of mind. Executives at General Motors Corp. last month said they had finalized a $4.5 billion financing arrangement under which they will build up their stockpiles by buying more parts than they need today and storing them with suppliers. CFO Paul Jacobson told a JPMorgan conference that the deal is all about being able to keep producing cars when, not if, the next disruption hits.

“It will add a little bit of cost to us on the interest line,” Jacobson said. “What it will allow us to do is essentially maintain that continuity of cash flow.”

GM, which is on pace to produce pre-tax profits of more than $14 billion this year, can comfortably afford to add “a bit of cost” in the name of resilience. The auto giant’s just-in-case tactic has been applied successfully before with some commodity categories, said UHY Principal Charles Clevenger, but such financing dynamics are more difficult for smaller firms to emulate.

Blocking, tackling and building relationships

So where can leaders of businesses not generating $14 billion of annual profits invest their time, energy and scarcer resources so that they can worry a little less about their supply chains? Clevenger said it’s a matter of being flexible whenever possible and proactive at all times.

In many ways, it’s also about being a good person to do business with.

Relationships matter more than ever given the upheavals and surprises business leaders have needed to grapple with this decade. The traditional power dynamic where large buyers forced price and volume requirements onto suppliers doesn’t work as well these days. (Although Honda appears to be giving that approach another try with a four-year, $9 billion mandate as it tries to ward off fast-emerging Chinese rivals.) And for many supply chains, it’s a fine line between being aligned with each other and falling into a winner-loser dynamic.

“Purchasers want the best arrangement but they also have to be careful about taking the balance out of the relationship,” Clevenger said.

About the Author

Geert De Lombaerde

Geert De Lombaerde

Contributor

A native of Belgium, Geert De Lombaerde joined EndeavorB2B in September 2021 to cover public companies, markets, and economic trends primarily for IndustryWeek, FleetOwner, Oil & Gas Journal, T&D World, and Healthcare Innovation. His work focuses on strategy, leadership, capital spending, and mergers and acquisitions, and he also works with Endeavor Business Intelligence on surveys and data projects.

Geert has been in business journalism since the mid-1990s. With a degree in journalism from the University of Missouri, he began his reporting career at the Business Courier in Cincinnati, initially covering retail and the courts before shifting to banking, insurance, and investing. He later was managing editor and editor of the Nashville Business Journal before being named editor of the Nashville Post in 2008. He led a team that helped grow the Post's online traffic by an average of more than 15% annually before joining Endeavor.

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