With Today’s Messy Supply Chains, Delivering Value Goes Beyond Cost
Key Highlights
- Over 70% of CEOs are willing to pay at least 10% more for supply chain resilience, with an average premium of 17%.
- GM's $4.5 billion stockpile financing exemplifies proactive investment in supply chain continuity amid disruptions.
- Strong supplier relationships, flexible contracts and automation are key to managing costs and risks during uncertain times.
- Building collaborative partnerships and streamlining operations can enhance supply chain value and responsiveness.
- Proactive, flexible strategies are essential as geopolitical tensions and trade uncertainties continue to impact global supply chains.
How much is having a secure supply chain worth to your leadership team?
After a series of shocks this decade, over 500 large-company CEOs recently gave consulting firm Proxima a clear answer: “Quite a bit.”
More than 70% of the executives polled by Proxima said they’d be willing to pay an extra 10% or more to suppliers if it means greater resilience and certainty. The average premium they’re prepared to pay was more than 17%, and one in three said they’d be willing to pony up an additional 20% or more.
“That alone tells you where [resilience] sits on the board agenda,” Proxima analysts said of the 17% figure.
As we wrote about the supply-chain environment early this summer, conditions have devolved from “a few seasons of temporary detours and uncertainty to becoming a permanent feature.” And even if the questions from the Proxima team are in many ways hypothetical and oversimplify buyer-supplier dynamics, the firm’s research does reflect the added energy being directed to supply chains.
In practice, few boards or management teams will go along with big hikes in spending on a large part of their companies’ cost bases. And even fewer suppliers will read Proxima’s study and think, “Oh, they’re willing to pay more? Well, then let’s pad our margins, shall we.” That wouldn’t exactly be business-savvy.
Still, one of the biggest names in industry recently made headlines by saying that it will, in fact, pay more for some added peace of mind. Executives at General Motors Corp. last month said they had finalized a $4.5 billion financing arrangement under which they will build up their stockpiles by buying more parts than they need today and storing them with suppliers. CFO Paul Jacobson told a JPMorgan conference that the deal is all about being able to keep producing cars when, not if, the next disruption hits.
arrows_2_145304103_christian_horz_dreamstime“It will add a little bit of cost to us on the interest line,” Jacobson said. “What it will allow us to do is essentially maintain that continuity of cash flow.”
GM, which is on pace to produce pre-tax profits of more than $14 billion this year, can comfortably afford to add “a bit of cost” in the name of resilience. The auto giant’s just-in-case tactic has been applied successfully before with some commodity categories, said UHY Principal Charles Clevenger, but such financing dynamics are more difficult for smaller firms to emulate.
Blocking, tackling and building relationships
So where can leaders of businesses not generating $14 billion of annual profits invest their time, energy and scarcer resources so that they can worry a little less about their supply chains? Clevenger said it’s a matter of being flexible whenever possible and proactive at all times.
In many ways, it’s also about being a good person to do business with.
Relationships matter more than ever given the upheavals and surprises business leaders have needed to grapple with this decade. The traditional power dynamic where large buyers forced price and volume requirements onto suppliers doesn’t work as well these days. (Although Honda appears to be giving that approach another try with a four-year, $9 billion mandate as it tries to ward off fast-emerging Chinese rivals.) And for many supply chains, it’s a fine line between being aligned with each other and falling into a winner-loser dynamic.
“Purchasers want the best arrangement but they also have to be careful about taking the balance out of the relationship,” Clevenger said.
“Uncertainty is causing suppliers and manufacturers to defer major capex and footprint decisions and instead take more reversible actions. The result: redundant value and supply chains, changed inventory strategy and buffers to hedge against the tariff situation shifting materially again after the November midterms.”
A recent IndustryWeek piece by Abhijit Boora of Roland Berger outlined some specific strategies and factors to consider when facing up to the latest (and future?) changes to U.S. firms’ tariff landscape. You can catch up on his insights right here.
Another reason cramming down price cuts isn’t as effective as in the past is that inflationary pressures from raw materials and intermediate goods aren’t letting up. That has rightfully made many suppliers more assertive in passing on their higher costs, creating budgeting headaches for manufacturers, distributors and their customers.
“There continue to be cost increases in the marketplace,” Max Tunnicliff, CFO of industrial goods distributor Fastenal Co., told analysts and investors in mid-July. “Keeping up with the new inflow of cost and chipping away at the old is a lot of effort.”
Clevenger said a supplier can make itself more valuable to its customers by being collaborative and able to adjust. That can include blocking-and-tackling work on ways to streamline production or refine products as well as reworking packaging processes to take out time and cost.
But it can also include major decisions: When Clevenger worked at a manufacturer in China and an ambitious supplier shared plans to build another plant, he worked with that company’s leaders to consider a site closer to Clevenger’s operations. Doing so obviously had its logistical advantages, but it also let the supplier capitalize on relationships Clevenger’s team had built that smoothed the permitting and construction process.
Productive relationships also can help with contract structures. A recent report from the Institute for Supply Management and Amazon Business showed that 71% of surveyed supply chain leaders said long-term contracts are one of the ways they try to manage costs during periods of uncertainty.
“Cost management during uncertainty favors contractual levers,” the report said. “Larger firms more commonly use volume flexibility agreements, price indexing and currency hedging.”
Flexibility is the key to making deals work for both sides, Clevenger said. Shortening contracts isn’t often the answer, he added, but building in terms that can be adjusted between longer product cycles helps both sides manage risks and costs.
Another factor that can help on that front is automation. Updating equipment can lower a company’s cost dynamics, but there are also less capital-intensive ways to improve OEM-supplier relationships. The ISM/Amazon report pointed out that analytical tools can improve the quality and timeliness of information and benefit everyone in the supply chain.
“When you can see six or eight levels down, it changes the conversation,” said Jim Fleming, manager of product development and innovation at ISM. “It makes risk real.”
In short, every little bit can help. And every little bit is worth considering, because geopolitics, trade wars and other stresses that have become all too common are pushing more companies to consider overhauling their production footprints and, in turn, their supply chains. If you’re not working on adapting to these changes, Clevenger said, be sure that your competitors are. The marching orders are clear.
“Keep moving forward,” he said. “Be proactive.”
About the Author
Geert De LombaerdeGeert De Lombaerde
Contributor
A native of Belgium, Geert De Lombaerde joined EndeavorB2B in September 2021 to cover public companies, markets, and economic trends primarily for IndustryWeek, FleetOwner, Oil & Gas Journal, T&D World, and Healthcare Innovation. His work focuses on strategy, leadership, capital spending, and mergers and acquisitions, and he also works with Endeavor Business Intelligence on surveys and data projects.
Geert has been in business journalism since the mid-1990s. With a degree in journalism from the University of Missouri, he began his reporting career at the Business Courier in Cincinnati, initially covering retail and the courts before shifting to banking, insurance, and investing. He later was managing editor and editor of the Nashville Business Journal before being named editor of the Nashville Post in 2008. He led a team that helped grow the Post's online traffic by an average of more than 15% annually before joining Endeavor.
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